Case Study: Klesick Farms boosts delivery efficiency and scales growth with WorkWave Route Manager

Klesick Farms scales deliveries 300% with WorkWave

Klesick Farms, an organic produce delivery service, faced challenges with inefficient route planning and customer communication as they expanded their delivery area and fleet. Their manual processes led to wasted time, errors, and customer frustration when determining delivery eligibility. To address this, they turned to vendor WorkWave and its Route Manager solution to modernize and streamline their operations.

By implementing WorkWave's Route Manager, Klesick Farms integrated route optimization into their fulfillment process. The solution automated customer eligibility checks via their website, eliminated paper maps, and provided drivers with digital routes on iPads. This resulted in time savings of 10-15 seconds per stop, the ability to scale to 400 daily deliveries, and a 300% increase in capacity during COVID-19. WorkWave's software provided the scalability and efficiency needed to manage significant growth.

Klesick Farms