Case Study: Pest-X achieves 342% business growth and streamlined marketing, sales & payments with WorkWave (PestPac)

How Pest-X Saw a 47% YoY Increase With PestPac

Pest‑X is a Piedmont Triad, NC pest control company (founded in 1989) offering pest, termite and mosquito control, wildlife management and insulation installation. Although their technicians delivered reliable service, the business struggled with limited marketing, clunky lead management and manual payment collection that created unpredictable cash flow and constrained growth.

In 2009 Pest‑X implemented WorkWave’s PestPac suite — including Marketing Automation, Sales Center, Mobile App, Forms and Card Capture — to streamline marketing, lead-to-sale workflows and payments. The integrated system enabled automated email nurtures and in-field signings, reduced collections time, increased recurring revenue and supported rapid scaling: Pest‑X expanded from one location to three, grew overall business by 342% and drove a 47% year‑over‑year increase in mosquito sales while cutting past‑due payments and improving customer retention.

Pest-X

Meredith Miller

Business Manager