Case Study: Great Lakes Ace Hardware increases deliveries with WorkWave Route Manager

Great Lakes Ace Hardware increases deliveries 30% with WorkWave

Great Lakes Ace Hardware, a group of stores in the Detroit metro area, faced a sudden surge in delivery demand and inefficient manual routing. They turned to WorkWave and its Route Manager 360 with GPS tracking to automate and optimize their delivery operations during a labor shortage.

WorkWave's solution provided automated routing, capacity management, and a driver mobile app, which increased efficiency and customer communication. The implementation resulted in Great Lakes Ace Hardware growing from 3,900 to 13,000 deliveries in three years, achieving a 30% increase in deliveries since 2021, while also enhancing the customer experience.

Great Lakes Ace Hardware