Case Study: Good Eggs scales delivery capacity and slashes driver training time with WorkWave Route Manager

Good Eggs - Customer Case Study

Good Eggs, a Bay Area online grocer founded in 2011, partners with local farmers to deliver fresh groceries, produce, beverages, and meal kits across the San Francisco Bay Area. As the company moved to a larger Oakland facility, COVID-19 drove order volumes to roughly double, creating a spike in demand during a complex transition and forcing Good Eggs to find ways to scale without overworking staff.

They implemented WorkWave Route Manager to optimize routes, create vehicle-specific zones, stagger driver start times, and test early delivery windows, giving the team the flexibility to adapt to changing routes and road closures. The solution shortened new-employee training from days to hours, improved office-to-driver communication, enabled cost-impact testing before launches, and provided accurate staffing forecasts to support ongoing expansion.

Good Eggs