Case Study: Cowleys Pest Services boosts efficiency and growth with WorkWave PestPac

Cowleys Pest Services saves 30-60 minutes of drive time per tech per day with WorkWave

Cowleys Pest Services, a family-owned pest control company in New Jersey, faced significant operational challenges as it grew. Their manual, paper-based system for scheduling, routing, and bookkeeping was inefficient and could not scale, wasting time and hindering their ability to serve over 33,000 customers effectively. This prompted them to seek a technological solution from vendor WorkWave.

WorkWave implemented its PestPac software, which provided a digital solution for scheduling and routing, quickly replacing the physical book system. Over their 30-year partnership, Cowleys expanded its use of PestPac to manage nearly every facet of its business, including mobile apps for technicians, vehicle tracking, and payments. The results were substantial, including an increase of 20-25 appointments per technician per day, the management of 6,400 monthly jobs with RouteOp, and savings of 30-60 minutes of drive time per tech daily, leading to greater efficiency and profitability.

Cowleys Pest Services