Case Study: Cowleys Pest Services boosts technician efficiency with WorkWave PestPac RouteOp

Cowleys Pest Services adds 20-25 appointments per tech per day with WorkWave PestPac

Cowleys Pest Services, a family-owned pest control business in New Jersey, faced a significant challenge as it grew. Manually scheduling routes for its technicians across more than 5,000 customers was a time-consuming and cumbersome process that limited how many appointments could be served. They needed a WorkWave solution to maximize technician time and increase their daily customer capacity.

Cowleys implemented WorkWave's PestPac RouteOp to automate its scheduling. The solution drastically reduced the planning process from weeks to a single day and cut average daily drive time per technician to between 30 and 60 minutes. This efficiency allowed each tech to handle 20-25 more appointments per day, enabling the company to complete 6,400 jobs per month.

Cowleys Pest Services