Case Study: Blue Beetle Pest Control achieves faster routes, increased technician productivity and streamlined operations with WorkWave (PestPac, RouteOp & Coalmarch)

Blue Beetle Pest Control - Customer Case Study

Blue Beetle Pest Control, a residential and commercial pest services provider in the Kansas City area founded in 2003, faced problems with unreliable data and reporting that hindered decision-making. CFO Nina Beebe struggled to track cancellations, reschedules and callbacks, monitor technician productivity, and manage dropped calls—issues that made it hard to improve customer service and operational efficiency.

By adopting WorkWave’s PestPac (including Report Writer), RouteOp routing and Coalmarch marketing, Blue Beetle cleaned its data, built detailed reports and optimized routes and customer workflows. The changes cut drive times to 5–15 minutes, raised technicians’ hourly billing from about $100–$110 to over $150, and allowed the company to operate with less than half the previous staff while maintaining high service levels.

Blue Beetle Pest Control

Nina Bebe

Accounting/Benefits Hero