Case Study: White Castle builds an authentic connected culture with Workvivo

White Castle connects 9,000 team members across 330+ locations with Workvivo

White Castle, a century-old quick service restaurant chain, faced the challenge of maintaining its authentic family culture across 9,000 team members in over 330 locations. Their communication was top-down and static, creating a fragmented reality that risked their unique culture. They partnered with the vendor Workvivo to find a digital solution that could bridge this disconnect.

Workvivo provided a platform that replaced a static intranet with an accessible, social hub. Key features like an activity feed, shoutouts for recognition, and podcasts helped foster a two-way, connected community. As a result, White Castle achieved 100% alignment with its culture values, centralized operations, and empowered every team member with equal access. Workvivo successfully transformed the company's culture from a concept into a daily, lived experience.

White Castle