Case Study: Staffordshire University transforms internal communications with Workvivo

Staffordshire University’s Internal Comms Graduated Top-of-Class with Workvivo

Staffordshire University, a UK higher education institution with 1,700 employees, needed a better way to connect a highly dispersed workforce across campuses, departments, and roles. Before Workvivo, internal communications were fragmented across multiple channels, with too much top-down emailing and limited peer-to-peer interaction or recognition. The university wanted a more open, engaging, mobile-friendly employee experience platform that would help staff feel part of a connected community.

Workvivo provided Staffordshire University with a social employee communications app that consolidated updates into one channel, supported recognition and goals, and made communication accessible to frontline staff. The university launched the platform with internal campaigns and ambassadors, and over time Workvivo helped reduce all-staff emails by 100%, with 79% of staff registered and 76% accessing it monthly. Engagement also improved, with thousands of shout-outs and updates shared, and the university reported stronger connection, trust, and satisfaction with internal communications, especially during the pandemic.

Staffordshire University

Judy O’brien

Internal Communications Manager