Case Study: AFS unifies global volunteers and staff with Workvivo

Connecting Volunteers, Colleagues & Students Across the Globe

AFS (American Field Service) is a global nonprofit connecting more than 30,000 volunteers, 800+ employees, and 10,000 students across 57 countries. When its previous internal communications platform, Workplace from Meta, was being discontinued, AFS needed a new solution that could preserve continuity, support multiple languages and time zones, and provide access for both staff and volunteers.

AFS chose Workvivo, backed by Zoom and implemented with LineZero, to create a unified internal communication hub with smooth migration from Workplace. Workvivo transferred posts, reactions, messages, and content in a matter of weeks, helped keep engagement steady during the transition, and became AFS’s primary global chat and file-sharing platform, while Zoom continued to support virtual learning and meetings.

AFS

Pedro Junqueira

Chief Digital Officer