Case Study: Bus Éireann achieves 55% higher employee engagement with Workvivo

Bus Éireann’s Employee Engagement Levels Grew By 55% with Workvivo

Bus Éireann, a state-owned Irish public transport company, faced a significant challenge in communicating with its large, dispersed frontline workforce, the majority of whom lacked a company email address. This left a substantial portion of its 2,700 employees disconnected from internal communications. To solve this, the company partnered with Workvivo to implement its employee engagement platform.

By deploying the Workvivo app, Bus Éireann provided a central hub for all staff, enabling direct and immediate communication. The solution led to a 55% increase in overall employee engagement and achieved an 89% adoption rate among employees. Workvivo also facilitated significant cost savings on licenses and printing, while helping to boost customer satisfaction scores from 84% to 91%.

Bus Eireann

Tanya Waldron

Head Of Internal Communications