Case Study: AIB boosts employee engagement and communications with Workvivo

AIB & Workvivo connect 10,000+ financial services colleagues

AIB, a financial services company in Ireland and the UK with 10,000+ employees across 170 branches, needed a modern communications platform that staff could access anywhere and that would replace its static SharePoint intranet with something more engaging, measurable, and tailored for both group-wide and local communications. AIB chose Workvivo to help deliver a more agile internal comms experience across desktop and mobile, with better analytics and stronger leadership engagement.

Workvivo implemented a unified employee communications platform combining intranet, social network, and desktop/mobile app capabilities, along with features such as live broadcasts, surveys, awards, events, newsletters, and Spaces. The results were strong: 96% account activation, 97% monthly active usage, a 47% year-on-year increase in comments, 191,578 likes, 48,426 comments, and over 3,000 award nominations with 17,000 votes. AIB also achieved a 50%–60% survey response rate through Workvivo, helping the company gather actionable feedback and respond faster to employee needs.

AIB

Roísín Byrne

Employee Communications Manager