Case Study: Echo Global Logistics achieves increased employee engagement and reduced flight risk with WorkTango

Echo Global Logistics Uses WorkTango to Retain Top Talent

Echo Global Logistics, a nearly $2 billion company with more than 30 offices nationwide, struggled to maintain a consistent internal culture and high-quality service during rapid growth. To address this, Echo turned to WorkTango, adopting the full Kazoo (now WorkTango) employee experience platform to support recognition, rewards, surveys, goal setting, and people data analytics.

WorkTango implemented its platform and people-data tools to measure engagement and drive improvements, resulting in increases across every employee engagement category. Key outcomes include 79% of employees receiving recognition in the past six months, 69% reporting motivation from receiving recognition, and a 5% reduction in flight risk—translating into higher productivity, cost savings, and improved customer retention for Echo Global Logistics.

Echo Global Logistics

Cheryl Johnson

SVP Talent