Case Study: Instrument streamlines freelance talent management with Worksuite

Instrument’s experience with Worksuite

Instrument, a digital creative agency, needed a robust tool to manage its growing freelance talent network and streamline its internal operational and accounting processes. The agency sought a solution for talent search, contract management, and simplified invoicing to run their business more efficiently. They selected Worksuite as the platform that best met their current and future needs.

Worksuite provided a user-friendly platform for both internal teams and external contractors, with an estimated 75% success rate for users learning it without assistance. The solution enabled self-service management of information, which was key to scalability, and allowed for customizations to fit Instrument’s specific requirements. As a result, Instrument dramatically scaled its growth and increased the number of freelancers it works with, while also benefiting from efficient centralized information management and responsive support from their Worksuite account manager.

Instrument

Charlotte Reisen

Head of Operations