Case Study: Media.Monks improves freelance management and payments with Worksuite

How Worksuite helped Media.Monks’ Language & Culture team gain more visibility into their talent pool and strengthen freelancer relationships

Media.Monks, a digital-first marketing and advertising services company, faced significant challenges in managing its vast global network of freelancers for its Language & Culture team. Using manual processes like spreadsheets led to difficulties in sourcing talent, managing assignments, and processing a high volume of invoices, which strained their finance team and freelancer relationships. They turned to the vendor Worksuite to find a solution for these workflow and payment issues.

Worksuite implemented a highly customized platform for Media.Monks, featuring tailored onboarding, search filters, and the Worksuite Pay module. This solution provided greater visibility into their talent pool, streamlined assignment processes, and centralized invoice payments. The results included immediate time savings, a well-organized global network, and faster payments, which strengthened accountability and improved relationships with their freelancers.

Media.Monks

Mauricio Both

Global Director of Language and Culture