Case Study: U.S. Federal Government Agency achieves 98% lower testing labor costs and 70% shorter test cycles with Worksoft Certify (Worksoft)

U.S. Federal Government - Customer Case Study

A U.S. federal agency with more than 50 facilities and 10,000 staff that relies on SAP for core operations faced a costly, time-consuming testing process during an SAP upgrade. Manual testing required 45 people, 8,400 man-hours over 40 days, produced incomplete documentation, incurred travel and labor costs, and left limited end-to-end coverage and auditability — creating risk to operations and compliance.

The agency deployed Worksoft Certify to automate transaction, unit and integrated business-process tests. Testing effort fell to 192 man-hours over 12 days, cutting labor costs per test cycle by 98% and schedule time by 70% (recurring savings > $400,000 per major cycle at $50/hour). The automation delivered faster regression (end-to-end cycles in days, support-patch tests in a day), complete audit-ready documentation, preserved institutional knowledge, and earlier defect detection.

U.S. Federal Government