Case Study: Verizon achieves faster SAP project delivery with Worksoft test automation

How Verizon Uses Automation to Accelerate SAP Projects

Verizon, a Fortune 20 company undergoing finance transformation and SAP standardization, faced long testing cycles that threatened data integrity, user satisfaction and tight financial timelines (avoiding quarter- and year-end closes). With large, mission-critical processes running through SAP, the team needed to shrink testing time without increasing risk and ensure absolute accuracy for financial reporting.

Verizon adopted Worksoft test automation—empowering business users to build tests and running end-to-end “string scenario” tests (e.g., Procure-to-Pay)—so automation handles repetitive cases while SMEs focus on complex issues. The result: faster SAP projects, shorter and more reliable testing cycles, higher confidence in financial data, happier users, and the ability to compress conversion timelines and reuse the automation across releases.

Verizon

Lauren Adelson

VP of Financial Systems Operations