Case Study: Kraft Foods achieves 80% automation of business-process regression testing with Worksoft Certify

Completes Journey to 80% Automation of Business Process Tests

Kraft Foods Group, a leading consumer packaged goods company, faced a growing risk of production disruption after a major SAP rollout left its manual regression testing unable to keep pace with frequent releases. The company set a goal of automating 80% of its regression inventory without burdening project teams or impacting ongoing operations.

Kraft implemented Worksoft Certify and established a testing center of excellence with Infosys to automate end-to-end SAP and integrated non‑SAP processes, focusing on stabilized core scenarios. The effort raised automation coverage to over 80%, cut regression cycles from weeks to days (with 80% completed in the first three days), reduced defects reaching production, lowered testing effort and costs, and enabled faster, more frequent releases.

Kraft Foods

Lori Etelamaki

Associate Director of Quality and Testing