Case Study: Armed Forces Agency achieves 98% reduction in manual effort for purchase requisition creation with Worksoft

Armed Forces Agency - Customer Case Study

A large armed forces government agency faced severe inefficiencies in purchase requisition processing: complex orders (often 100+ line items) required manual data gathering across disparate systems, and creating 50 requisitions consumed roughly 110 hours of labor. Back-end integration was unaffordable and errors were unacceptable given the sensitive nature of the items involved.

By deploying Worksoft intelligent automation to create requisitions, the agency cut the manual effort for a 50-requisition batch from 110 hours to 2 hours, with an additional 17 hours of automated processing, reducing staff manual effort by 98%. Such 90%+ time savings are typical for robotic process automation projects.