Case Study: EBS Laundries boosts internal communication with Worksmile

EBS Laundries boosts notification readability to 52% with Worksmile

EBS Laundries (EBS S.a.), a premier laundry service provider with over 250 employees across 120 dispersed locations in Poland, faced significant communication barriers. The company lacked a unified intranet, which hindered team-building and the flow of vital information, especially amongst its demographically diverse and often remote workforce. They partnered with the vendor Worksmile to implement its platform to improve engagement and information flow.

Worksmile implemented a mobile app-based communication solution, creating dedicated groups for each laundry team to foster a sense of belonging. The platform was highly adopted, with 97% of accounts activated and over 70% of employees regularly logging in. This resulted in a key metric of notification readability reaching 52%, double that of traditional methods like email, and significantly improved engagement between employees and C-level management.

EBS Laundries (EBS S.a.)