Case Study: Ward Hadaway achieves faster document review and quicker turnaround with WorkShare

Ward Hadaway - Customer Case Study

Ward Hadaway, a UK law firm with a legal team of over 300 handling thousands of cases a year, needed to reduce the time staff spent reviewing and drafting documents. IT Director David Bullock prioritized upgrading a slow, feature‑poor document comparison tool as part of a broader desktop refresh to drive efficiency and improve client service.

The firm upgraded to Workshare Comparison edition, working with Workshare’s Customer Success Manager and internal trainers to refine settings and roll out workflows. The result: faster document production, quicker turnaround for lawyers, positive staff feedback (especially from hires used to manual comparison), and additional workflow gains from features like “convert to PDF” and “open in Word.”

Ward Hadaway

David Bullock

Director of IT