Case Study: Ward Hadaway achieves protected client documents and peace of mind with WorkShare's data loss prevention

Protecting sensitive information in documents being shared outside the firm

Ward Hadaway, a UK Top 100 law firm handling thousands of client documents daily, needed to prevent sensitive metadata — hidden text, document statistics and other embedded information — from leaving the firm while still allowing staff to retain certain metadata when working on specific accounts. The challenge was balancing firm-wide protection for outbound and mobile-shared files with enough desktop flexibility for case-specific needs.

Ward Hadaway deployed Workshare’s server-based metadata removal alongside desktop clients, worked with Workshare’s Customer Success team to configure policies, and supported the rollout with training and communications. The result: automatic, policy-driven metadata removal across devices, increased staff confidence, and greater protection for clients’ documents, giving the IT team renewed peace of mind.

Ward Hadaway

David Bullock

Director of IT