Case Study: Commerzbank achieves secure, compliant and efficient document processing with Workshare Professional from WorkShare

Commerzbank - Customer Case Study

Commerzbank, a global commercial and retail bank founded in 1870 with over 50,000 employees and major hubs in Frankfurt and London, faced time-consuming, error-prone document workflows across the document lifecycle. Complex, multi-review contracts and scattered versions led to manual comparison, lost contributions, documentation gaps and hidden metadata risks that threatened compliance and productivity.

Commerzbank implemented Workshare Professional to automate version comparison and merging, maintain a complete audit trail, detect and remove risky metadata, and enforce policy-based PDF conversion—all directly within Microsoft Office and email workflows. The solution simplified document handling, improved version control and security, supported company-wide compliance, and boosted productivity by reducing manual checks and information risk.

Commerzbank

Gunnar Graf

Execution Group at Commerzbank