Worksection
22 Case Studies
A Worksection Case Study
Postmen, a digital agency in Ukraine, faced significant financial management challenges as it grew from a small team to 60 employees. Their initial informal "drawer" system for tracking finances became unsustainable, making it impossible to budget services, account for costs, or control operations effectively. The agency needed a transparent system to understand profitability and required a project management tool to accurately track time spent on client work.
The agency implemented Worksection's project management platform to track time and manage tasks. This provided clear reporting on how employee time was spent, revealing which clients and services were profitable. The solution enabled transparent dialogues with clients about budgets and work efficiency. As a result, Postmen gained control over its largest cost—staff time—and could make data-driven decisions to transform its business, dropping unprofitable work and focusing on profitable services. Worksection became integral to their operations, with a rule that if a task isn't in the system, it doesn't exist.