Case Study: Verdo improves district heating case management with WorkPoint 365

Verdo streamlines district heating case management with WorkPoint and links all case data to each address

Verdo, a utility company, needed an efficient way to manage information for its extensive district heating pipework to meet legal, financial, and long-term customer relationship demands. They partnered with WorkPoint to implement a WorkPoint 365 Case Management solution to gain control over this data and historical record-keeping.

WorkPoint's solution provided Verdo with a centralized system where all case-related information, including images, emails, and agreements, could be easily stored and linked to specific addresses. The implementation by partner Simplitize resulted in tight control over operations and provided the flexibility and integration capabilities needed for Verdo's ongoing digital transformation. WorkPoint's cutting-edge technology also allows the company to automate business processes and seamlessly receive new Microsoft features.

Verdo