Workpoint
23 Case Studies
A Workpoint Case Study
Ginsbo|Valentin, a small consultancy that helps people rejoin the labor market, faced challenges in managing a large flow of client documents and maintaining an overview of their cases in a GDPR-compliant manner. They needed to automate journaling and create structure across all cases. They turned to vendor WorkPoint and partner Simplitize to implement a solution using the WorkPoint Express plugin.
WorkPoint implemented a document and case management solution that integrated with Microsoft Outlook. This allowed Ginsbo|Valentin to automatically journalize all email correspondence and maintain a complete overview of each case. The results included a highly efficient workflow, with 95% of their work now done within WorkPoint Express, enabling the consultants to focus on their core business of helping clients.