Rite Aid - Customer Case Study

Rite Aid, one of the USA’s leading drugstore chains, has 4,600 stores across the US and use Workplace at every one. Our product enables Rite Aid to improve the visibility, efficiency and control of their pharmacy schedules and data, including labor costs and open shifts. Allowing them to improve labor utilization, reduce schedule administration time and improve compliance with all schedule-related processes. David Markley, VP of Financial and Labor Analysis at Rite Aid sees smarter scheduling as a way to drive sales through increasing employee engagement. Rite Aid is also using Workplace’s management products to improve customer service by giving its pharmacists more ability to work “in a way that meets their needs and the needs of our customers”.