Accurate Scheduling helps Ritchies Supermarkets Increase Customer Service

A Workplace Systems Case Study

Case study about Ritchies Supermarkets working with Workplace Systems.

Ritchies Supermarkets

Fred Harrison

CEO

Ritchies Supermarkets, part of the IGA group of retailers, is the oldest supermarket in Australia, dating back to 1852. It is now a thriving, community-focused organization with nearly 70 stores in Eastern Australia. Ritchies selected Workplace to increase their scheduling accuracy in order to meet their specific business demands. Before Workplace the store managers struggled with the long process of pen and paper scheduling and manual recording of time sheets which left room for error. That has changed! With Workplace implemented.


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