Case Study: Oxfam International achieves unified communication, collaboration, and automation with Workplace from Meta

Using custom integrations to revolutionise work

Oxfam International, an international confederation of 20 organizations with more than 10,000 employees working across 90+ countries, faced siloed communication, uneven local IT and the need for a unified identity/SSO solution. They adopted Workplace from Meta, using features like Secret Groups, custom integrations (e.g., Box) and SSO via Okta to create a single platform for collaboration and access.

Workplace from Meta delivered a central collaboration layer—Secret Groups replaced much email-based coordination, Box integration streamlined file work, Okta automated user provisioning from Active Directory, and bots such as OxBot handled routine queries. The impact is measurable: 71% of employees use Workplace every month, onboarding and cross‑affiliate collaboration have sped up, and Workplace from Meta has become the glue holding Oxfam International’s IT ecosystem together.

Oxfam International

Dianna Langley

Digital Workplace Manager