Case Study: Searce achieves scalable on-demand product training for distributed employees with Workplace from Meta

Train distributed employees on company’s products using Workplace groups

Searce, a software and consulting firm, struggled to train a distributed workforce on its wide range of products and services because coordinating schedules and holding in-person sessions was costly and impractical. To solve this, Searce adopted Workplace from Meta, using Workplace groups and live video to deliver product training across the organization.

Using Workplace from Meta, Searce created an open “Learning & Development | Product training” group where experts host weekly live sessions, pin schedules, create event reminders, and collect questions via polls and comments. The result is an on-demand video library accessible to all employees, faster follow-up through comments and replies, and continuous improvement of training content—boosting accessibility and engagement while reducing scheduling and travel costs.

Searce