Case Study: Jugnoo achieves faster collaboration and stronger employee engagement with Workplace from Meta

Sharing ideas to drive a dynamic business

Jugnoo, India’s leading on‑demand auto‑rickshaw app with over 300 employees, needed a faster, simpler way for distributed teams to communicate as rapid growth created a dynamic work culture. Email was too time‑consuming and employees across cities needed tools to share updates and stay connected, so Jugnoo adopted Workplace from Meta to improve everyday collaboration.

Workplace from Meta provided Groups, Workplace Chat, live video and group voice calls to centralize communication, host interactive Town Halls and encourage idea sharing (e.g., an “Idea Generation” group). As a result, teams are closer and more engaged, large meetings have been reduced, and 79% of employees use Workplace on mobile—boosting real‑time messaging, knowledge sharing and leadership connection across locations.

Jugnoo

Chinmay Agarwal

Co-Founder