Case Study: Silver Fern Farms achieves real-time audit updates and stronger employee engagement with Workplace from Meta

Provide real-time updates on audits

Silver Fern Farms, New Zealand’s leading marketer and processor of lamb, beef and venison (generating over $2.4 billion in sales, with 14 plants and more than 7,000 staff at peak season), faced frequent on-site audits and needed a way to keep plant employees—many of whom lack access to email or the company intranet—informed about who was visiting and why. To address this, the company adopted Workplace from Meta to deliver real-time audit updates and communications to frontline teams.

Using Workplace from Meta, Silver Fern Farms created dedicated groups to post pre-visit notices with customer links, day-of photos and introductions of auditors, and post-audit outcomes and congratulatory messages from managers. This simple workflow delivers timely information to thousands of frontline staff across 14 plants, increases employee engagement and preparedness for audits, and helps the business celebrate successful inspections while reinforcing a more collaborative culture.

Silver Fern Farms