Case Study: Groupe Bel achieves faster emergency response and improved workplace safety with Workplace from Meta

Promote workplace safety and enhance emergency response

Groupe Bel, a global branded cheese and snacks company with more than 13,000 employees and 30+ production sites, needed to promote workplace safety and enhance emergency response across its plants and offices. To address this, Groupe Bel deployed Workplace from Meta together with the Safety Officer bot developed by ServiceRocket to send targeted alerts, use geolocation tracking, and let managers quickly account for colleagues’ locations during incidents.

Using Workplace from Meta and the Safety Officer bot, regional plant managers and safety officers can broadcast targeted alerts to specific groups, locations or individuals, receive location-aware status updates, and let employees mark themselves safe or request help. The solution improved real-time visibility and coordination during events — empowering local offices to reinforce evacuation procedures while keeping corporate fully informed — and streamlined emergency communications and response across Groupe Bel’s sites.

Groupe Bel

Louis Lazayres

Digital Project Manager