Case Study: Cloud Employee achieves 86% daily engagement and improved cross-team collaboration with Workplace from Meta

Open a Collaborative Space for Feedback Loop

Cloud Employee, a UK-managed IT outsourcing company based in the Philippines, faced a challenge of building a single, engaged internal community while many staff worked for external clients. On the recommendation of CEO Nick Hargreaves, the Marketing Team piloted Workplace from Meta to create a more collaborative space for communication and feedback across the organisation.

Using Workplace from Meta, Cloud Employee set up department groups, ran polls and surveys, and integrated Google Drive to crowdsource ideas and collect feedback. The initiative drove measurable results — 86% of employees used the platform daily — and delivered clearer feedback loops, increased cross‑functional collaboration and higher overall employee engagement.

Cloud Employee

Nick Hargreaves

Chief Executive Officer