Case Study: NFP achieves 85% employee connection and increased engagement with Workplace from Meta

NFP brings workers together in a new normal

NFP, one of the world’s largest insurance brokerages and consulting firms, needed a secure, mobile‑friendly communication platform that met strict compliance standards and would be quickly adopted by staff. When COVID‑19 forced a rapid shift to remote work, leaders found their existing tools inefficient for sharing timely information and engaging a growing global workforce, so NFP chose Workplace from Meta to address these needs.

Workplace from Meta was deployed using Groups, Chat and the News Feed and NFP launched a short weekly survey in a company‑wide group to gather actionable insights and support employee wellbeing. The solution drove measurable engagement — Workplace use rose 15% during the pandemic and 85% of NFP employees are now connected — helping leaders share information more effectively and increase cohesiveness across the organization.

NFP

Eric Boester

Executive Vice President