Case Study: RHB Singapore achieves 40% increase in employee engagement with Workplace from Meta

Increase employee engagement by 40% using Workplace

RHB Singapore, a financial services provider focused on delivering seamless customer solutions, faced low employee engagement and siloed, one-way communications from its existing portal. Senior management evaluated Workplace from Meta and found it could address over 50% of their challenges with minimal deployment complexity, offering a familiar, 360-degree approach to feedback and performance that would build a more transparent, connected workplace culture.

RHB Singapore implemented Workplace from Meta using features like News Feed and Live Video, integrated the Enboarder onboarding partner, and deployed Workplace Bots to automate administrative tasks. As a result, 90% of RHB employees in Singapore use the platform monthly, employee engagement rose by 40%, cross-regional collaboration and onboarding improved, and routine tasks became largely automated—delivering measurable improvements in retention, productivity, and internal communication.

RHB Singapore

Luke Diep

Head of Brand Marketing and Communications