Case Study: XPO Logistics achieves global employee engagement and increased idea-sharing with Workplace from Meta

How XPO Logistics is using Workplace to innovate and share ideas

XPO Logistics, a top-ten global logistics company with over 90,000 employees in 31 countries and 1,435 locations, faced the challenge of connecting a large, dispersed workforce and reducing distance between leadership and staff so ideas and updates could flow quickly. To solve this, XPO chose Workplace from Meta as a familiar, scalable platform to bring employees together and create an interactive internal community.

Workplace from Meta was rolled out company-wide, with thousands of employees adopting it almost immediately and popular groups like WeAreXPO driving engagement. XPO also used the Workplace API to build bots (a “Thanks” bot for peer recognition and a Jargon bot for clarifying acronyms), enabled global town halls with real-time CEO Q&A, and kept staff informed via the News Feed—resulting in rapid uptake, stronger leader-to-employee dialogue, and more visible idea-sharing across the organization.

XPO Logistics

Brad Jacobs

Chief Executive Officer