Case Study: Valet Living achieves a 20% increase in employee retention with Workplace from Meta

How Valet Living increased employee retention by 20% using Workplace

Valet Living, the leading provider of apartment valet services in the US operating in 40+ states, faced a major communication challenge: 90% of its workforce is part-time and dispersed across client sites, leaving many associates disconnected from the Florida HQ and each other. In December 2016 Valet Living adopted Workplace from Meta as an intuitive, mobile-first collaboration platform to better engage both part-time and head-office staff.

Workplace from Meta enabled company-wide groups, district-level virtual standups, peer recognition, and an internal careers channel to share openings and promotions, plus the internal launch of Valet Living Home. As a result, Valet Living recorded a 20% increase in employee retention year-over-year and a 50% increase in filling vacancies with internal candidates, while improving engagement and communication across the organization.

Valet Living

Patti Girardi

Chief Marketing Officer