Case Study: Taronga Conservation Society Australia increases organization-wide communication visibility and staff engagement with Workplace from Meta

How Taronga Conservation Society is using Workplace to nurture better communication

Taronga Conservation Society Australia, led by CEO Cameron Kerr, was struggling with one-way, email-driven communication that failed to give frontline staff and management shared visibility of priorities and daily activity. To build more engagement and two‑way dialogue across the organization they adopted Workplace from Meta (using Workplace Groups, the News Feed and Live Video) to modernize how people communicate.

Workplace from Meta was rolled out quickly and acted as a leveler—giving similar access to staff at all levels, enabling story‑sharing and live broadcasts, and becoming central to Taronga’s digital strategy. The result was rapid uptake (as high as 84% adoption within four months), improved organizational visibility and engagement, and stronger cultural connection through more frequent, mobile-first communication.

Taronga Conservation Society Australia

Cameron Kerr

Executive Director, and Chief Executive