Case Study: Renault Retail Group achieves a connected 7,000-strong workforce and improved communications with Workplace from Meta

How RRG uses Workplace to connect 7,000 people and improve communications

Renault Retail Group (RRG), the retail arm of Renault with 12,000 employees across 600 locations in 13 countries, faced the challenge of connecting dispersed frontline dealership staff — about 40% had no access to professional digital tools — and needed a simple, intuitive way to communicate company changes and rebuild engagement. They chose Workplace from Meta as a mobile-first platform to join frontline teams and enable participation in global conversations.

Workplace from Meta was rolled out in four months across 13 countries, bringing over 7,000 employees onto the platform; within one month 40% of staff were active, and RRG has recorded 54,000+ posts, 328,000+ reactions and 94% of weekly users accessing via mobile. By using Workplace groups and chat to share best practices — from replicating successful private-sales initiatives to spreading a mechanic’s 170% productivity approach — RRG improved knowledge sharing, commercial performance and company-wide engagement.

Renault Retail Group

Richard Bouligny

Chief Executive Officer