Workplace from Meta
270 Case Studies
A Workplace from Meta Case Study
Impellam Group, a global staffing and managed services organization made up of 18 specialist brands across the UK, North America, Europe and APAC, faced disjointed internal communications, information silos and difficulty connecting international colleagues and senior leadership. After an employee survey highlighted the need for better cross‑brand connection, the company selected Workplace from Meta (Workplace) and rolled it out in April 2018 on a three‑month timeline.
Workplace from Meta was implemented to centralize communication and collaboration, breaking down silos and improving visibility of the group’s strategy across all 18 brands. The platform enabled direct messaging via Workplace Chat, easier information dissemination, open feedback through groups, and the creation of project teams—reducing reliance on email, speeding up knowledge sharing, and driving a culture shift toward more transparent, bottom‑up collaboration.
Melinda Rogers
Global Head of Digital