Case Study: IFS achieves a connected global community and rapid employee engagement with Workplace from Meta

How IFS is using Workplace to develop a global community

IFS, a global enterprise software company with 3,500 employees supporting more than 10,000 customers from 65 local offices, faced fragmented internal communications—relying on intranets, email and teleconferencing that reinforced geographic silos. To create real‑time, company‑wide engagement and make it easy for staff to share ideas and best practices, IFS deployed Workplace from Meta for its familiar interface and dynamic features like Live video.

Workplace from Meta was rolled out rapidly: 82% of colleagues activated accounts and published over 3,000 posts in the first week, rising to 94% within a month. Senior leaders used Live video and the #proudlyifs hashtag to boost engagement, and Group Insights delivered real‑time metrics to gauge impact. The platform removed time‑zone barriers, significantly reduced email, increased cross‑office collaboration by tapping the expertise of all 3,500 staff, and strengthened IFS’s global community.

IFS

Darren Roos

Chief Executive Officer