Case Study: Constance Hotels and Resorts achieves strong employee engagement and connectivity during COVID-19 with Workplace from Meta

How Constance Hotels and Resorts used Workplace to foster employee engagement during the COVID-19 pandemic

Constance Hotels and Resorts, a luxury hotel and resort group operating across four islands with 3,000+ employees, faced major disruption from the COVID-19 pandemic and needed a way to keep frontline teams informed, trained and engaged as travel ground to a halt. To maintain connection and coordinate a safe return to work, the company adopted Workplace from Meta as its internal communications and collaboration platform.

Workplace from Meta provided a centralized hub for real-time updates, training on new safety protocols, and employee feedback, enabling Constance Hotels and Resorts to run planning and preparation as travel reopened. By using Workplace from Meta to deliver communications and learning to frontline staff, Constance kept its workforce connected and engagement high across its 3,000+ employees, speeding information flow and supporting a coordinated, safe return to operations.

Constance Hotels and Resorts

Vincent de Marassé Enouf

Chief Human Resources Officer