Case Study: Banco Galicia achieves 93% employee adoption and transformed internal communication with Workplace from Meta

How Banco Galicia is using Workplace to join people together

Banco Galicia, one of Argentina’s largest private banks with over 6,000 employees and 4.2 million customers, needed to modernize internal communications and move away from ineffective newsletters and mailing lists. Under CEO Fabián Kon they selected Workplace from Meta (Workplace) to create a more horizontal, trustworthy and agile way for staff to share, connect and collaborate.

Workplace from Meta was rolled out bank-wide and quickly drove adoption and engagement: the bank hit 93% adoption in the first month (vs an 80% target), 82% of staff log in daily, and content views tripled compared with former channels. Employees created over 1,000 work and project groups in the first semester, enabling real-time feedback, better segmentation and analytics, improved customer-facing processes, and noticeably greater transparency and collaboration across the organization.

Banco Galicia

Fabian Kon

Chief Executive Officer