Case Study: Ginger Hotels achieves 25% lower attrition and boosts productivity with Workplace from Meta

Cultivate sharing and dialogue between distributed employees

Ginger Hotels, an Indian hotel chain with more than 35 properties, needed a way to connect distributed teams who rarely meet in person and to boost employee engagement and belonging. To solve this, Ginger Hotels deployed Workplace from Meta (Workplace) as a company-wide communication and collaboration platform.

Workplace from Meta enabled media-rich sharing of photos, videos and best practices in open groups and encouraged leadership interaction across locations. The implementation drove measurable impact: 100% of ~900 employees were on Workplace with 85% monthly active users; managers expected a 25% reduction in attrition, and an internal study reported 28% efficiency improvement, 51% productivity improvement, a 25% attrition reduction and a first-year ROI of 7.4x.

Ginger Hotels