Case Study: Walmart unifies its distributed workforce and boosts collaboration with Workplace from Meta

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Walmart, the world’s largest private employer, faced the challenge of keeping an increasingly mobile and distributed associate base connected, informed and able to collaborate as it builds a next‑generation workforce. To support associates’ growth, simplify day‑to‑day work and scale communication across geographies, Walmart adopted Workplace from Meta.

Workplace from Meta delivered a mobile, familiar, Facebook‑style platform with features like Live broadcasts, group sharing (e.g., Sam’s Club best‑practice posts), translation tools, and collaboration spaces for projects and learning. The solution helped bring Walmart’s distributed workforce closer together, increased cross‑geography communication, enabled leaders to share timely updates directly, and accelerated Walmart’s digital transformation—with associates adopting the tool quickly due to its ease of use.

Walmart

Clay Johnson

Chief Information Officer