Case Study: Ginger Hotels achieves 51% productivity boost and 25% attrition reduction with Workplace from Meta

Celebrate employee achievements and career milestones

Ginger Hotels, an Indian “Smart Basics” hotel chain with more than 35 properties and roughly 900 employees, needed a simple way to recognize staff, improve internal communication, and boost engagement and motivation across dispersed teams. To address this, Ginger Hotels adopted Workplace from Meta as their employee communication and recognition platform.

Using Workplace from Meta, Ginger set up team-level groups, encouraged posts celebrating achievements and milestones with rich media, and promoted peer and manager engagement through comments and reposts. The vendor-led solution achieved full rollout (100% of ~900 employees onboarded) with 85% monthly active use, and an internal study reported a 28% efficiency improvement, a 51% productivity uplift, a 25% reduction in attrition, and a first-year ROI of 7.4x (assuming 20% realization of potential benefits).

Ginger Hotels