Case Study: Kwench boosts employee engagement through automated birthday and anniversary celebrations with Workplace from Meta

Celebrate Birthdays and Work Anniversaries through a Wish Bot

Kwench needed a simple way to boost employee engagement by automatically recognizing birthdays, company anniversaries and long‑service milestones. Using a Wish Bot integrated with Workplace from Meta, Kwench’s HR team uploads date‑of‑birth and date‑of‑joining data via a user‑friendly template so the system can send personalised, timely greetings across the organisation.

The Wish Bot on Workplace from Meta reminds managers in advance, schedules and customises messages and e‑cards, and publishes posts employees across locations can view, react to and comment on—improving employee experience and making celebrations easier to plan. Kwench reports broad adoption across its customer base (200+ bot installations and 100+ clients in 21+ countries) and measurable benefits in engagement and manager preparedness.

Kwench