Case Study: La Positiva achieves a nearly 15% increase in average sales ticket with Workplace from Meta

Boost your sales team training through Workplace Groups

La Positiva, one of Peru’s largest insurers with 80 years in the market, faced fragmented communication and inconsistent training across sales teams nationwide. Their old model relied on infrequent face-to-face sessions with little follow-up, leaving many agents undertrained, prolonging client visits and overloading the central sales hub in Lima. To address this, La Positiva adopted Workplace from Meta as their communication and training platform.

Workplace from Meta was used to create dedicated groups for different teams, deliver daily content, track post views and test learning, and enable peer support via posts, comments and group chats. This shift created a sharing culture, sped up answers and increased motivation among agents; the targeted training groups helped raise the average sales ticket by almost 15% after implementation.

La Positiva