Case Study: RHB Singapore streamlines room and car bookings and boosts productivity with Workplace from Meta

Book meeting rooms and other shared resources with Booking Bot

RHB Singapore, part of the RHB Banking Group, faced a time-consuming, error-prone process for booking meeting rooms and company cars: employees called or emailed admins who checked spreadsheets and manually updated bookings. To modernize this workflow, RHB deployed Booking Bot on Work Chat, a scheduling solution built for Workplace from Meta (developed by Workplace partner Formative).

Workplace from Meta’s Booking Bot automated location, date/time and resource bookings, provided real-time dashboards, reminders and cancellation handling, and can integrate with calendars like Outlook. The solution streamlined bookings, improved utilisation of shared resources, reduced manual admin work, enhanced employee experience and delivered both quantitative and qualitative ROI—boosting overall productivity and reducing booking errors for RHB Singapore.

RHB Singapore